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service

As a UK based manufacturer and distributor of CCTV products with over 25 years experience, we offer a great deal more than other CCTV companies, the very best in customer service.

INDUSTRY LEADING SERVICE & QUALITY ASSURANCE


COP boasts a £4million product stock holding, meaning that we can provide high levels of stock availability at all times. 

Additionally, our commitment to quality assurance means that all of our DVRs are built and tested in the UK. 

Because of this, and the trust it instils in our product, we now provide up to 5 year warranty and 3 year AR service on most of our products, with free next day delivery*

ACCOUNT OPENING


If you are based in the UK or Northern Ireland you can have a credit account open & purchase from us the same day you apply. 

We can also open credit accounts for companies in Europe. If you do not require a credit account, we accept all major credit and debit cards.

LARGE STOCK HOLDING


Quote on projects with confidence! 

With over £4 million pounds worth of stock across our warehouses and trade counters means we have steadfast availability of products at all times. 

We guarantee all products in stock can be delivered to you next day!

same day dispatch


We offer same day dispatch if ordered before 5pm & free next day delivery on all orders.

We use DPD local, the most innovative parcel carrier around, who offer a fast and reliable service ensuring your products are delivered on site, on time. 

Long Warranties & simple returns


We offer industry leading service and support on products including money back guarantee. 

Offering industry leading service & support, we offer:
Up to 5 year warranty*
Up to 3 year AR*
30 day money back guarantee 

Our simple returns policy is the best in the industry, we can arrange a collection free of charge for any faulty products within their warranty period. 

FREE PRE-CONFIGURATION SERVICE


At COP, the customer is always at the forefront of everything we do. That's why we offer a free pre configuration service with every NVR order to save you time on site. 

Our technical team will aim on getting your system configurated the same day ensuring that your system is up to date with the latest firmware. 

All that's left to do is to hand it over to the end user! 

Contact your sales representative who will send over our pre configuration form. 
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